Returns & Exchanges
At URIEL, we want you to be completely satisfied with your fashion choices. If your purchase isn't a perfect fit, you can return or exchange items within 14 days of delivery provided they are in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and URIEL tags are securely attached to the garments.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
